AMC’s & Spot Calls

AMC's & Spot Calls Services – Shri Ganapati Infotech

At Shri Ganapati Infotech, we provide tailored Annual Maintenance Contracts (AMCs) and spot call services to ensure that your IT infrastructure runs smoothly and without interruption. Whether you’re running a small business or managing a large enterprise, our services are designed to provide you with peace of mind, knowing that your systems are being cared for by experts.

Why Choose Shri Ganapati Infotech for AMC's & Spot Calls?

Expert Technicians

: Our team is highly skilled and equipped to handle all aspects of IT maintenance and repairs. With years of experience, we provide reliable solutions to keep your systems running smoothly.

Tailored Plans

We offer flexible AMC packages to suit the specific needs of your business. Whether you have a small office or a large enterprise, we have a solution for you.

Comprehensive Service

Our services cover all your IT maintenance needs, from routine check-ups and preventive measures to urgent spot call services.

Minimized Downtime

We focus on keeping your systems running at peak efficiency, reducing the chances of breakdowns or extended downtime.

Annual Maintenance Contracts (AMC)

An Annual Maintenance Contract (AMC) is a professional agreement between you and Shri Ganapati Infotech that ensures your IT systems are maintained regularly by our expert technicians. With an AMC, you get access to scheduled maintenance, priority support, diagnostics, troubleshooting, system updates, virus protection, and more—all covered under a fixed annual fee.

Instead of waiting for a breakdown to happen, our AMC services are designed to prevent issues before they occur, minimizing downtime and avoiding costly repairs.

AMC Services Include:

Routine System Health Checks

Regular inspections and performance evaluations of your systems to detect potential issues early.

Antivirus & Malware Protection

Installation, renewal, and management of antivirus software with real-time scans to keep your devices secure.

Data Backup & Disk Monitoring

We ensure your critical data is regularly backed up and that storage devices are functioning optimally.

Operating System & Software Updates

Keep your systems and software up-to-date to avoid bugs, compatibility issues, and security vulnerabilities.

Hardware Diagnostics & Repairs

We inspect internal components, peripherals, printers, and accessories to ensure they are in working condition.

Software Troubleshooting & Support

From accounting software to operating systems, we assist with technical issues, crashes, errors, and reinstallation.

Remote & On-Site Technical Support

Need urgent help? Depending on your plan, we offer fast remote or in-person visits to resolve issues promptly.

Discounted or Free Spot Calls

Enjoy reduced or waived charges for emergency visits or urgent repairs not covered under general AMC scope.

Annual Maintenance Contracts Components

Spot Call Services – Instant IT Support When You Need It Most

Unexpected technical problems can disrupt your day in an instant. Whether it’s a system crash, a printer failure, internet downtime, or a data loss scare, Shri Ganapati Infotech Spot Call Services are here to provide fast, professional, and on-demand support — exactly when and where you need it.

Our spot call services are designed for clients who may not have an Annual Maintenance Contract (AMC), but still require urgent IT assistance from trained professionals. You don’t need a long-term commitment — just pick up the phone, and we’ll take care of the rest.

Why Choose SGI for Spot Calls?

Quick Response

When you face an issue, we respond quickly to resolve it, minimizing downtime and ensuring business continuity.

One-Time Service

Spot calls are billed based on individual service requests, providing flexibility if you need immediate support.

Expert Diagnosis & Repairs

Our experienced technicians diagnose and repair your IT issues efficiently, ensuring your system is up and running in no time.

Remote & On-Site Support:

We provide both remote troubleshooting and on-site repairs, depending on the nature of the problem.

Services Covered Under Spot Calls

Computer Troubleshooting

  • System won’t boot or crashes frequently

  • Blue screen or freezing issues

  • Laptop heating or power problems

Virus & Malware Removal

  • Complete virus scan and malware cleanup

  • Ransomware alerts & protection measures

  • Antivirus installation & updates

Data & Storage Support

  • External hard drive not detected

  • File system errors or corruption

  • Basic data recovery consultation

Printer & Peripheral Setup

  • Printer or scanner not working

  • Wi-Fi or LAN printer configuration

  • New device installation and driver setup

Network & Internet

  • Internet not connecting or unstable

  • Router/modem setup

  • LAN/Wi-Fi troubleshooting

Software & OS Support

  • OS reinstall or repair (Windows, Linux)

  • Application errors and crashes

  • Software installation and configuration

Get in Touch with Shri Ganapati Infotech Today!

At Shri Ganapati Infotech, we are committed to providing the best possible support and service for your IT systems. Whether you choose our Annual Maintenance Contracts for long-term support or need on-demand assistance through spot calls, our team is here to ensure your systems are always functioning at their best.

Contact us today to learn more about our AMC’s & Spot Calls services and how we can help keep your business running smoothly!

Broken Device? No device is too big or small. Contact us today!